Please read the following terms and conditions carefully before using this website. By using this website, you agree to be abided by the terms and conditions set out below.

About this Site

• This website is produced and maintained by the Trade and Industry Department, the Hong Kong Special Administrative Region Government of the People's Republic of China.

Disclaimer

• The information contained in this website are provided by the Trade and Industry Department of the Hong Kong Special Administrative Region as a service to the public and should be used for reference only. While every effort has been made to ensure the accuracy of its content, the Trade and Industry Department shall accept no responsibility for any errors, omissions or misrepresentations that may remain, especially for materials produced by other organisations or websites (by means of hyperlinks). Users are responsible for making their own assessment of all the information contained in or in connection with this website and are advised to verify such information and obtain independent advice before acting on it. The materials in this website are provided "as is" without any express or implied warranty of any kind including warranties of merchantability, non-infringement of intellectual property, or fitness for any particular purpose. In no event shall the Trade and Industry Department be held liable for any damages whatsoever (including, without limitation, damages for loss of profits, business interruption, loss of information, infringement of copyrights) arising out of the use of or inability to use this website.

• The Simplified Chinese version of this website is converted from the Traditional Chinese version by using translation software. If there is any inconsistency between the two versions, the Traditional Chinese version shall prevail. The Government does not accept any responsibilities for any loss or damage whatsoever arising from the errors or omissions that may remain in the Simplified Chinese version.

• The Strategic Commodities Control List provided in this website is extracted from the Import and Export (Strategic Commodities) Regulations, made under the Import and Export Ordinance, Chapter 60, Laws of Hong Kong. Any difference that is detected between it and the Loose-Leaf Edition of the relevant Laws or the Government Gazettes will be resolved by law in favour of those printed publications. Therefore, for matters of great importance to users, reference to the Loose-Leaf Edition of the relevant Laws or the Government Gazettes should be considered.

Copyright

• The content available on this website, including but not limited to all text, graphics, drawings, diagrams, photographs and compilation of data or other materials are protected by copyright. The Trade and Industry Department of the Government of the Hong Kong Special Administrative Region is the owner of all copyright works contained in this website.
• To encourage a wider distribution of the trade and industry information, the Trade and Industry Department would have no objection for users to disseminate or reproduce the materials or part of the materials on this website,provided that the Trade and Industry Department is duly acknowledged and that the re-dissemination or reproduction is for a non-commercial purpose (e.g. all related webpages should carry no advertisement of a commercial nature). Such consent is not however applicable to materials produced by other organisations or websites which own the copyrights.

Privacy Policy Statement

The Trade and Industry Department (the Department) is committed to fully implementing and complying with the relevant provisions of the Personal Data (Privacy) Ordinance.

• Kinds of Personal Data Held

  There are three broad categories of personal data held in the Department. They are personal data contained in :

  Applications/Notifications* , which may include but is not limited to the name, address, telephone number, fax number, email address, Hong Kong Identity Card (HKIC) number, Passport number and signature of individual applicants, individuals giving notifications, the authorised signatory or responsible person of corporate applicants or corporations giving notifications, etc.;

  Enquiries/Complaints, which may include the name, address, telephone number, fax number, email address of individuals in connection with the handling of enquiries and complaints pursuant to the work of and services provided by the Department;

  Personnel records, which may include personal and family particulars, job particulars, details of salary, payments, benefits, performance appraisals, disciplinary matters, etc. of every person employed with and of applicants to the posts of the Department.

• Main Purposes of Collecting and Keeping Personal Data
  
  Personal data collected and held in connection with :
  Applications/Notifications are collected and kept for the purposes of considering and processing the applications/notifications, checking compliance with various legal and administrative regulations, and for other related purposes. Incomplete or inaccurate information provided in the applications/notifications may affect the consideration and processing of the applications/notifications, and may result in their being deferred or rejected, and/or other administrative/legal action being taken against the parties concerned;

  Enquiries/Complaints are collected and kept for the purposes of taking follow-up action on the enquiries and complaints;

  Personnel records are collected and kept for human resource management purposes relating to such matters as recruitment, appointment, training, performance appraisal, conduct and discipline, etc.

  Please click here for the updated list of personal data held by the Department and the purposes for collection of such data.

• Access to and Correction of Personal Data
  
  An individual may request access to his personal data held by the Department pursuant to the Personal Data (Privacy) Ordinance. The Department will charge a reasonable fee for complying with any data access request. In addition, an individual may also request for correction of his personal data held by the Department if he considers they are inaccurate.

  Data access or correction requests should be made by letter or on a request form [OPS003 (revised 1/2008)] and addressed to the relevant Branch or Section of the Department to which the applications/notifications are submitted or where the enquiries and complaints are filed. The request form can be obtained from the Information Counter of the Trade and Industry Department on 1/F, Trade and Industry Tower, 3 Concorde Road, Kowloon City, Hong Kong, or downloaded from the following homepage:

   For enquiry, please call our Enquiry Hotline : 2398 5333

  Application/notifications include documents such as registration applications, export/import licences, Certificate of Origin, Production Notification, outward processing arrangement, export/import notification, transhipment notification, Kimberley Process Certificates (Import/Export) and Hong Kong Service Supplier Certificate.

• Disclaimer

  Applications made on forms downloaded from this homepage have to be submitted in paper format and are subject to the terms and conditions as they appear on the Department's master copy of these application forms. Any alteration of the terms and conditions on the application forms is NOT permitted. The Department reserves the right to take legal and/or administrative action against any unauthorized alteration of the application forms and reject the applications concerned.

Security Statement

• You acknowledge and agree that the Government shall not be responsible in any manner for direct, indirect, special or consequential losses or damages howsoever arising out of the use of this website. The Government does not guarantee that any messages sent over the Internet will be completely secure. The Government does not accept any responsibility for any damages incurred by you if you send a message to us, or if the Government sends a message to you at your request, over the Internet. Communications over the Internet may be subject to interruption, delayed transmission due to Internet traffic or incorrect data transmission due to the public nature of the Internet or otherwise. 

System Requirements

• The HTML 4.01 standard has been applied to this website, and users can access them with any browser that complies with the standard. But exactly how a webpage is displayed differs between browsers, computers and operating systems. For the best viewing, we suggest that you use the latest version of Microsoft Edge, Mozilla Firefox, Safari or Google Chrome.
  
  For the best viewing experience, we also suggest you to enable JavaScript and allow cookies on your browser. If you disable JavaScript and cookies, some webpages may not be displayed properly.

Software for Opening Documents

• This website includes documents and files in a number of formats. You can download free software for opening these files form the following website:
  • Adobe Reader (for opening PDF files)
  • OpenOffice (for opening Word, Excel, PowerPoint files)

Accessibility Statement

• This website (or some webpages of this website) adopts web accessibility design and conforms to the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines (WCAG) 2.0 Level AA standard. Should you have any enquiries or comments on its accessibility, please contact us by phone or email.