E-ACCOUNT'S WEBPAGES

Part (I)    Introduction

Companies engaged in the import and export of strategic commodities in Hong Kong are eligible to register with the Trade and Industry Department and become holders of E-Accounts ( "E-Holders" ). Please go to Part ( II ) for the detailed registration procedures and requirements.

In his E-Account, E-Holder can gain access to a spectrum of company-based information and utilise a wide range of E-services, e.g. to check the processing status of their licence applications, to see the deferral reasons of their licence applications, to prepare and submit electronically import/export licence and pre-classification applications etc.. Utilisation of certain E-services however will require the presence of recognised digital certificates of the E-Holders. Part ( III ) lists out in full the kinds of digital certificates needed and other related information. A summary table showing all the accessible information and available E-services and their relevant requirements is at Part ( IV ).

Each E-Account is accessible with a pair of Login ID and Password as defined by the E-Holder himself. Details of the account's activation steps and access control is set out at Part ( V ).

Each E-Account is a company account and its use is exclusively at the discretion of the management of the company, i.e. the E-Holder. For using the E-Account and its E-services, E-holders should abide by the conditions of use Part ( VI ).

For enquiries on E-Account and its E-services, please contact us by :

- email at stc@tid.gov.hk ; or

- telephone to our Integrated Customer Service Centre at ( 852 ) - 2398 5575 / Technical Help Desk ( E-services ) at ( 852 ) - 2398 5659 ; or

- fax to our Customer Service Manager at ( 852 ) - 2396 3070 ; or

- letter to Integrated Customer Service Centre at Room 1324, 13/F, Trade and Industry Tower, 3 Concorde Road, Kowloon City, Hong Kong.